Returns & Exchanges
At DeSantis, we stand by the quality of our athletic gear and offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, we are committed to ensuring you have the best equipment for your performance.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your sports gear.
- 3.Ship It Back
Drop off your package at any authorized carrier location; ensure all original tags are attached to avoid processing delays.
- 4.Receive Your Refund
Our team will inspect the equipment within 5 business days of receipt and issue a full refund to your original payment method.
